The Dark Side of the Gig Economy: A Look at Crime and Vulnerability

The Dark Side of the Gig Economy: A Look at Crime and Vulnerability
Photo by Viktor Avdeev / Unsplash


The gig economy, powered by digital platforms like Uber, Lyft, DoorDash, and Amazon, has transformed the way we commute, dine, and shop. It promises flexibility and independence to millions of workers worldwide. However, this relatively new frontier is not without its pitfalls. The nature of these jobs exposes gig workers to an array of risks and vulnerabilities, from physical harm to theft and fraud. This article explores some of the notable instances of crime related to gig economy workers and services.

Carjackings Involving Uber and Lyft Drivers:

Over the past year, there has been a surge in carjackings involving ride-hail drivers across the U.S. In these cases, attackers often posed as passengers, using the apps to lure unsuspecting drivers to their locations. The Markup confirmed 124 cases of carjackings and attempted carjackings involving drivers from Uber and Lyft. Tragically, 11 drivers lost their lives, and dozens more were severely or permanently injured. Many of these attacks occurred after drivers were paired with their assailants by Uber’s or Lyft’s algorithm. The companies, which classify drivers as independent contractors, have reportedly offered little assistance to the victims, leaving them to shoulder the cost of medical bills and property damage on their own.

Amazon Delivery Impersonation:

Package theft is a widespread issue that has taken a new twist in Richmond, Virginia. A man dressed as an Amazon delivery driver was caught on camera swapping delivered packages with dummy boxes. He appeared to be wearing an Amazon delivery vest and even used a blue car—though not an Amazon van—for his getaways. Amazon confirmed that the man was not an employee, but the deception was enough to give the appearance of legitimacy to onlookers.

Food Tampering Incidents:

In an alarming trend, there have been instances of food tampering involving gig economy products. One such case occurred in Maine, where a customer found razor blades in a batch of pizza dough purchased from a supermarket. Security camera footage showed a man tampering with the products in the store, leading to the arrest of a former employee of the dough-making company. In another chilling incident in the United Kingdom, a man laced jars of baby food with metal shards in an attempt to blackmail Tesco, one of the largest supermarket chains in the country. Fortunately, customers discovered the tainted jars, resulting in a recall of 42,000 jars of Heinz baby food, with no reported injuries.


These incidents serve as a stark reminder of the vulnerabilities inherent in the gig economy. They underscore the need for better protection measures and regulatory oversight for gig workers and customers alike. As consumers, it's crucial to remain vigilant and informed about these potential dangers. As the gig economy continues to evolve, it's our collective responsibility to ensure it does so safely and equitably.